Refund Policy

Tell us what happened

If your service is not working as expected, contact us using the email address associated with your order. Include your order reference, device, app and a short description of the issue.

Review and support

Subscription plans include a 7-day money-back guarantee. Contact support within seven days of activation with your order reference to request your money back. This subscription guarantee does not define the terms of reseller credit purchases; confirm reseller terms before paying.

Payment handling

If a refund is approved, the team will confirm the amount, method and expected processing time. Processing time depends on the payment provider. Never share a full card number in a support request.

Contact

Contact support for a refund review or billing question.